Privacy Policy

LEGALHELPCY — PRIVACY POLICY

Last updated: 24 August 2026

1. Introduction

This Privacy Policy explains how Seafusion Trading LTD, operator of www.legalhelpcy.com ("LegalHelpCY", "we", "us" or "our"), collects, uses, stores and protects personal data.

LegalHelpCY is an online search and information platform designed to help users find lawyers, law firms and other legal professionals in Cyprus according to areas of practice, location and languages.

LegalHelpCY is not a law firm and does not provide legal advice, unless expressly stated otherwise.

2. Data Controller

Seafusion Trading LTD
Company Registration No.: 293311
Nikou Georgiou 7
Strovolos, 2023 Nicosia
Cyprus

Email: [email protected]

3. Personal Data We Collect

Depending on how you use LegalHelpCY, we may process:

Website visitors

  • IP address;
  • browser and device information;
  • operating system;
  • approximate location;
  • pages visited;
  • referring website;
  • search activity;
  • technical information;
  • cookie and analytics information.

Registered users

  • name;
  • surname;
  • email;
  • telephone number;
  • account credentials;
  • profile information;
  • correspondence.

Legal enquiries

Where you contact a lawyer or law firm through LegalHelpCY, we may process:

  • name;
  • telephone number;
  • email address;
  • preferred contact method;
  • location;
  • selected legal area;
  • enquiry details;
  • information voluntarily included in your message;
  • appointment or consultation preferences.

4. Confidential and Sensitive Legal Information

Users should not submit unnecessary confidential, sensitive or highly detailed legal information through general website forms or chat functions.

For example, users should avoid providing unnecessary:

  • identity-document numbers;
  • bank details;
  • passwords;
  • medical information;
  • detailed information concerning children;
  • information about criminal allegations;
  • highly confidential financial information.

Where you voluntarily provide sensitive information, we will process it only where a lawful basis exists.

Once an enquiry has been transmitted to the selected lawyer or law firm, that professional may process the information independently and may have separate legal, confidentiality and professional obligations.

5. Purpose of Processing

We may use personal data to:

  • operate LegalHelpCY;
  • provide a search platform for legal professionals;
  • allow users to find lawyers by legal specialty;
  • allow users to search by location;
  • allow users to search by language;
  • process enquiries;
  • forward enquiries to selected lawyers;
  • facilitate communication;
  • operate online chat;
  • create and maintain user accounts;
  • maintain lawyer and law-firm profiles;
  • manage subscriptions;
  • provide advertising services;
  • analyse website performance;
  • maintain security;
  • prevent fraud and abuse;
  • comply with legal obligations;
  • protect our legal rights.

6. Legal Bases

Depending on the processing activity, we rely on:

  • consent;
  • performance of a contract;
  • steps taken at the user's request before entering into a contract;
  • legal obligations;
  • legitimate interests;
  • other lawful bases recognised by GDPR.

Consent must be freely given, specific, informed and unambiguous and must be capable of being withdrawn.

7. Lawyer and Law Firm Profiles

LegalHelpCY may publish professional information concerning lawyers and law firms, including:

  • name;
  • professional title;
  • qualifications;
  • areas of practice;
  • languages;
  • professional experience;
  • office address;
  • telephone number;
  • email;
  • website;
  • photograph;
  • logo;
  • biography;
  • services;
  • professional publications.

This information may be publicly accessible.

8. Search Engines and AI Services

Public lawyer and law-firm profiles may be indexed by search engines and may potentially be referenced by AI-powered search and information systems.

This is an intended consequence of publishing professional information online.

LegalHelpCY cannot control the subsequent processing, indexing or reproduction of publicly available information by independent third parties.

9. Online Chat — JivoChat

LegalHelpCY uses JivoChat to provide online communication functionality.

Users may voluntarily provide their:

  • name;
  • email;
  • telephone number;
  • message;
  • other information.

Users should avoid providing unnecessary confidential legal information through the chat.

10. Email — Mailjet

LegalHelpCY may use Mailjet to deliver emails and communications.

Depending on the communication, Mailjet may process:

  • email address;
  • name;
  • email content;
  • delivery information;
  • technical information.

11. Analytics

LegalHelpCY may use:

  • Google Analytics;
  • Yandex Metrica;
  • Google Search Console.

These services help us understand website traffic, technical performance and search visibility.

Where required, non-essential analytics technologies will only operate after appropriate consent.

12. reCAPTCHA

Google reCAPTCHA may be used to protect registration forms, enquiry forms and other website functions against spam and automated abuse.

13. Cloudflare

Cloudflare may process technical information, including IP addresses and security-related information, to protect LegalHelpCY from malicious traffic and maintain website availability.

14. OpenStreetMap

LegalHelpCY may use OpenStreetMap to display the locations of lawyers and law firms.

The loading of map content may involve the processing of technical request information by the relevant infrastructure providers.

15. Cookies

LegalHelpCY uses cookies and similar technologies for:

  • essential website functionality;
  • security;
  • account functionality;
  • preferences;
  • analytics;
  • performance measurement;
  • other purposes described in our Cookie Policy.

Non-essential cookies will be used in accordance with applicable consent requirements.

16. Sharing Personal Data

We may share personal data with:

  • lawyers and law firms selected by the user;
  • hosting providers;
  • IT providers;
  • email providers;
  • SMS providers where applicable;
  • chat providers;
  • analytics providers;
  • cybersecurity providers;
  • payment providers;
  • professional advisers;
  • authorities where required by law.

We do not sell personal data as a commercial database.

17. Independent Lawyers and Law Firms

Lawyers and law firms listed on LegalHelpCY are independent professionals.

When you submit an enquiry to a particular lawyer or law firm, the information may be transmitted to that professional.

The lawyer or law firm may then process the information as an independent data controller and may apply its own privacy policy and professional confidentiality rules.

LegalHelpCY is not responsible for independent processing carried out by the lawyer or law firm after the enquiry has been transmitted.

18. SMS and Communications

Where SMS functionality is used, we may use Cablenet or another applicable telecommunications provider to transmit operational notifications.

Only information necessary for the relevant communication will be transmitted.

19. International Transfers

Some service providers may process personal data outside the EEA.

Where applicable, we will use legally recognised safeguards under Chapter V GDPR.

20. Data Retention

We retain personal data only for as long as necessary for the relevant purpose or as required by law.

Different retention periods may apply to:

  • accounts;
  • lawyer profiles;
  • enquiries;
  • chat communications;
  • subscriptions;
  • invoices;
  • marketing records;
  • technical and security logs.

21. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, destruction or disclosure.

22. Your Rights

You may have the right to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion;
  • request restriction;
  • object to processing;
  • request data portability;
  • withdraw consent;
  • object to direct marketing.

To exercise your rights:

[email protected]

23. Supervisory Authority

You may also lodge a complaint with:

Office of the Commissioner for Personal Data Protection
P.O. Box 23378
1682 Nicosia
Cyprus
Tel.: +357 22 818 456
Email: [email protected] 

24. Third-Party Websites

LegalHelpCY contains links to websites operated by lawyers, law firms and other third parties.

We are not responsible for their privacy practices or security.

25. Changes

We may update this Privacy Policy from time to time.

The current version will be published on LegalHelpCY.

26. Contact

Seafusion Trading LTD
Company Registration No. 293311
Nikou Georgiou 7
Strovolos, 2023 Nicosia
Cyprus

Email: [email protected]